Contact Us

We are a small team and we read every message. Whether you have a question, a concern, or want to become a tutor — we would love to hear from you.

General Enquiries

Questions about the platform, your account, or anything else.

info@teachacademy.co.zw

Technical Support

Having trouble with the platform, a worksheet, or a live session?

technicalsupport@teachacademy.co.zw

Refunds

Refund requests and queries about payments already made.

refundsupport@teachacademy.co.zw

Disputes

Raising a dispute about a lesson or session outcome.

disputesupport@teachacademy.co.zw

Payment Support

Issues with processing a payment or subscription billing.

paymentsupport@teachacademy.co.zw

Tutor Payments

Tutor payout queries and earnings support.

tutorpayments@teachacademy.co.zw

Want to become a tutor?

We are currently onboarding our first tutors. If you are a qualified Zimbabwean educator or graduate and want to earn by teaching on Teach Academy, we would love to hear from you.

Become a Tutor

Response times

We aim to respond to all enquiries within 1 business day. For urgent account or payment issues, please include your registered email address in your message so we can find your account quickly.